Data & Artificial Intelligence

Services

01

AI and Data Strategy

Establish strong technical foundations for your AI and data transformation building long-term competitive advantages.

02

Cloud Engineering

Provide agility without compromising performance using the latest cloud technologies and services.

03

Data Engineering

Structure and manage data at scale through robust pipelines and lakes, to easily access accurate and useful data.

04

ML Ops

Integrate models seamlessly into your existing process for real-time performance and scalable workflows.

Technology capabilities

Embrace our API-first strategy for full control of your GenAI projects and avoid vendor lock-in. Customize your AI toolkit to your unique needs.

Mosaic
Hugging Face
PaLM2
Meta
OpenAI
Milvus
Weaviate
Pinecone
Chroma
Databricks
Google Cloud
Azure
AWS

Our AI delivery methodology

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Discovery & Problem Definition

Identify and understand business objectives, key challenges, and areas where AI solutions can provide the most value.

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Data Collection & Preparation

Gather relevant data from various sources, then clean and preprocess it to ensure high quality and suitability for model development.

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Model Development & Prototyping

Build, train, and fine-tune AI models using the most appropriate algorithms to create a working prototype that addresses the defined problem.

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Validation & Testing

Rigorously test the model on validation datasets and evaluate its performance against predefined metrics to ensure accuracy and robustness.

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Deployment

Deploy the AI model into a production environment by integrating it into existing systems or applications for real-world use.

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Monitoring & Maintenance

Continuously monitor the AI model’s performance in production, ensuring it remains effective, and retrain it as necessary to handle changing data patterns.

Case studies

AI/ML/Data LLM Salesforce
Automating CRM Support Operations via AI Chatbot

Automating CRM Support Operations via AI Chatbot

AI-powered Salesforce chatbot transformed CRM support by fully automating L1 tickets, cutting resolution times from four days to less than five minutes while reducing costs and scaling support effortlessly.

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AI/ML/Data Home AI Marketing Technology
From Weeks to Hours: How GenAI Transformed BrandReporting

From Weeks to Hours: How GenAI Transformed BrandReporting

Enterprise brand teams across 60+ brands battled manual reporting hell with Outdated data, 3rd-party dependency, inflexible insights blocking fast decisions.

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AI/ML/Data Cloud Solutions Marketing Technology
Analytics platform for operational insights

Analytics platform for operational insights

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Blogs

AI/ML/Data Marketing Technology
From PoCs to Production: Emerging Real-World AI Challenges

From PoCs to Production: Emerging Real-World AI Challenges

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AI/ML/Data Marketing Technology
The New Definition of “Done” in AI-Assisted Delivery

The New Definition of “Done” in AI-Assisted Delivery

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AI/ML/Data
AI-Ready Delivery Maturity Model

AI-Ready Delivery Maturity Model

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Frequently Asked Questions

How does Newpage help organizations with AI and data transformation?

Newpage supports AI and data transformation by offering end‑to‑end services including foundation model tuning, LLM pipeline engineering, RAG systems, multi-agent automation, MLOps, cloud optimization, and data engineering.

We help clients identify high‑impact AI use cases, design robust data pipelines, and operationalize models in production while maintaining governance, security, and vendor‑agnostic flexibility.

What are the key phases in Newpage’s AI delivery methodology?

Newpage’s AI delivery methodology follows six key phases:

  1. Discovery & Problem Definition: Understand business objectives and AI‑relevant challenges.
  2. Data Collection & Preparation: Ingest and clean data from multiple sources.
  3. Model Development & Prototyping: Build and tune models against real business metrics.
  4. Validation & Testing: Evaluate performance on validation sets and edge cases.
  5. Deployment: Integrate models into production systems or applications.
  6. Monitoring & Maintenance: Continuously track model performance and retrain as needed.

This structured approach ensures repeatable, measurable, and production‑ready AI outcomes.

What AI solutions can Newpage deliver for businesses?

Newpage delivers a wide range of advanced AI solutions tailored to the needs of businesses of all sizes, including AI agents and assistantsmulti‑agent systemsRAG (Retrieval‑Augmented Generation) and knowledge systems, and custom Gen AI workflows. We build:

Intelligent Agents that automate routine tasks, support customer interactions, and augment internal teams
Multi‑agent systems that coordinate specialized agents to solve complex business processes

  • RAG and knowledge‑based solutions to enable organizations to securely ground AI responses in internal documentation, data lakes, and proprietary content, ensuring accurate, context‑aware answers and reducing hallucinations.

These solutions can be integrated into existing applications, CRMs, helpdesks, and internal knowledge portals to drive efficiency, personalization, and decision‑making at scale.

What data engineering steps are required to make AI deliver real business value?

Our data engineering process ensures that AI systems run on clean, structured, high-trust data:

  • Data ingestion from enterprise systems (CRM, EHR, ERP, LIMS)
  • Semantic data modeling & feature engineering
  • Data quality pipelines with anomaly detection
  • Vectorization strategies & embedding optimization
  • Governance policies for access, retention, and lineage This foundation ensures that AI outputs are accurate, contextual, and auditable.
How does cloud engineering support AI and data projects?

Cloud engineering provides the infrastructure, scalability, and tooling needed to run AI and data workloads efficiently. Using platforms such as AWS, Azure, and Google Cloud, Newpage designs cloud architectures that enable elastic compute for training large models, secure storage for data lakes, and low‑latency serving for real‑time AI applications, all while balancing cost and performance.

Newpage’s cloud team supports:

  • Designing GPU-ready architectures for inference & training
  • Optimizing storage, compute clusters, and vector databases
  • Ensuring low-latency APIs for AI-driven applications
  • Integrating cloud-native security and disaster recovery
  • Building CI/CD pipelines for AI models (MLOps)
What is MLOps and why is it important for AI projects?

MLOps (Machine Learning Operations) refers to the practice of applying DevOps‑like principles to machine learning systems including, versioning models, automating pipelines, monitoring performance, and managing deployments. It is critical for maintaining AI reliability, reproducibility, and compliance at scale, especially when deploying models across multiple business units or production environments.

What technologies and platforms does Newpage use for AI and data projects?

Newpage leverages a broad stack of modern AI and data platforms, including:

  • ML/GenAI frameworks: OpenAI, PaLM2, Hugging Face, Mosaic, Meta
  • Vector databases & similarity search: Weaviate, Pinecone, Milvus, Chroma
  • Cloud data and analytics platforms: Databricks, Google Cloud, Azure, AWS

This allows us to build flexible, high‑performance AI applications that integrate seamlessly with existing data ecosystems.

How do generative AI and API‑first architecture work together?

Generative AI models (e.g., those built on OpenAI, PaLM2, or open‑source stacks) can be wrapped as APIs and integrated into existing enterprise systems via an API‑first

architecture. This approach gives organizations full control over prompts, data routing, and governance, reduces vendor lock‑in, and allows flexible reuse of AI capabilities across multiple products, workflows, and channels.

How does Newpage ensure that AI solutions are compliant with regulations like HIPAA, GDPR, GxP, EMA, or FDA?

We embed Responsible AI, privacy-by-design, and data-minimization frameworks at every layer. Our AI pipelines include:

  • Differential privacy & PII masking
  • Model explainability (XAI)
  • Access control & role-based agent governance
  • Audit logs for all LLM interactions
  • Secure cloud deployment (AWS/Azure/GCP) This ensures pharma-grade and healthcare-grade compliance
Does Newpage build Retrieval-Augmented Generation (RAG) systems?

Yes. Newpage builds enterprise-grade RAG architectures using Pinecone, FAISS, Qdrant, Weaviate, and cloud-native vector stores. We support:

  • Document chunking & semantic indexing
  • Hybrid search (BM25 + vectors)
  • Source-grounded citations for regulatory needs
  • Private, secure knowledge systems RAG helps enterprises prevent hallucinations and deliver factual, traceable answers
Can Newpage integrate Salesforce, Adobe, or other marketing technologies with AI?

Absolutely. Our MarTech engineering team specializes in:

  • Salesforce Einstein + GenAI integrations
  • Adobe Experience Cloud + AI-driven personalization
  • Custom marketing data pipelines
  • LLM content workflows for CRM and marketing automation This improves campaign targeting, customer insights, and content velocity
What industries does Newpage support with AI and Data solutions?

We specialize in:

  • Pharmaceuticals & Biotech (bioinformatics, medical content automation, PV, regulatory ops)
  • Healthcare (clinical workflows, care management, EHR augmentation)
  • Retail (customer analytics, supply chain optimization)
  • Hi-tech (DevOps AI, test automation, code intelligence)
  • Manufacturing (predictive maintenance, quality control, digital twins)
What types of AI models does Newpage work with?

We work with OpenAI GPT-4/4.1, Claude, Gemini, LLaMA, Mistral, and domain-specific models for medical, biotech, and enterprise use cases. Both closed-source and open-source models are supported for flexible deployment.

What is a Gen AI use‑case workshop and who should attend?

A Gen AI use‑case workshop is a facilitated session where business and technical stakeholders collaboratively explore AI‑enabled opportunities within their organization. Attendees typically include product managers, data engineers, analytics leaders, and C‑suite decision‑makers who want to identify, prioritize, and align on high‑impact generative AI initiatives tied to measurable business outcomes.

Does Newpage provide staffing for AI, cloud, and data engineering roles?

Yes—via our X-Tend Talent Services, we provide:

  • Dedicated AI engineers & MLOps specialists
  • Data engineers, cloud engineers, QA automation experts
  • Salesforce, Adobe, microservices, DevOps, and full-stack developers We offer short-term, long-term, ODC/GCC, or managed team models
How does Newpage accelerate AI prototyping and POCs?

We offer 1–3 weeks rapid AI pilots covering:

  • Use-case discovery
  • Data readiness assessment
  • Prototype LLM workflows
  • RAG knowledge layer setup
  • Success metrics & cost modeling

This enables IT teams to validate value quickly

Does Newpage help enterprises operationalize AI after prototyping?

Yes. We specialize in full-scale production rollouts, including:

  • High-availability APIs
  • Monitoring dashboards
  • Drift detection
  • AI governance workflows
  • Training & change management

This ensures adoption across real business units.

Can Newpage build custom AI applications and microservices?

Yes. Our engineering team builds:

  • LLM-powered APIs with FastAPI/Django
  • Microservices & event-driven systems
  • AI test automation
  • AI agents for business workflows
  • Cloud-native deployments on AWS, Azure, and GCP
What makes Newpage different from other AI vendors?
  • Deep life sciences and other regulated industry expertise
  • Compliance-first engineering
  • Strong MarTech + AI integration capability
  • Proven ODC/GCC setup experience
  • Sustainable, Net Zero-certified global operations
  • Rapid deployment with pre-trained accelerators

This uniquely positions us as a full-stack AI, data, cloud, and engineering partner.

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